Privacy policy
What we collect, and what we do with it.
This policy covers this website only. Work we do for clients is covered by our agreement with each client.
What we collect
- Contact form
- Your name, email address, and message, and your organization and phone number if you choose to give them.
- Email and phone
- Whatever you choose to tell us.
- Server logs
- Recorded automatically, like on every website: IP address, page requested, time, and browser type.
- Spam check
- On the contact form only: your IP address and browser details.
- Advertising
- None.
How we use it
To reply to you and, if you ask, to prepare a proposal or carry out a project, and to keep the site secure and running. We do not add you to a mailing list, and we do not sell your information.
Who handles it
Our team, and only the people who need it for their work. We also use service providers to host the site, deliver form messages, filter spam, and measure how the site is used. Some of them process information outside Canada, including in the United States, where it may be subject to local law. The services we use with the contact form are named in the note beside it.
Beyond that, we share personal information only when the law or a legal proceeding requires it, to protect our legal rights, or with a buyer if the business is ever sold.
How long we keep it
If you become a client, we keep project records, including correspondence, for as long as we need them for our business records and our legal and tax obligations. Enquiries that do not lead to a project are deleted after two years. Server logs are kept by our hosting provider for a limited time. Analytics data is kept by Google for up to two months.
How we protect it
We take reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. No system is perfectly secure, so we cannot guarantee it.
Your rights
You can ask whether we hold information about you, how we have used it, and who we have shared it with, and you can ask us to correct or delete it. Contact our Privacy Officer and we will answer within 30 days.
Who is responsible
mmkky web Inc., operating as MKEY Web, Toronto, Ontario, Canada. Our Privacy Officer is responsible for how we handle personal information. Contact them at info@mkeyweb.com with “Privacy” in the subject, or at (416) 871-8564.
Effective 5 October 2026. If we change this policy, we will post the new version here with a new date.