What we do

Design, development, data, and marketing, end to end

Design & Experience

User-centred design for websites and email, from initial concept and prototyping through to production-ready interfaces. Designs are reviewed as working prototypes early, so decisions are made on something real rather than a static mock-up.

See related work: Thea Lim 

What’s included

  • Website design. Page layouts, navigation, and content structure designed around how your audience uses the site.
  • Email design. Templates and campaign designs that render consistently across email clients and devices.
  • Theming and design systems. Reusable components, colour, and type rules that keep every page and message consistent.
  • UI and UX. Interface design and usability for web applications, informed by testing with real tasks.
  • Prototyping. Interactive prototypes, produced quickly with in-house tools, for review before development begins.

Platforms and tools

  • Figma
  • React
  • Tailwind CSS
  • Mailchimp

Web Development & Applications

Full-stack development of websites and web applications, from your designs or ours, on the platform best suited to your needs. Every build is tested for accessibility, performance, and security before launch, and supported afterwards.

See related work: Total ETO 

What’s included

  • Website development. Custom builds and platform sites on WordPress, Shopify, and HubSpot CMS.
  • Web applications. Applications with user accounts, data, and business logic, built on modern JavaScript frameworks.
  • WordPress themes. Custom themes built around your content and straightforward for editors to manage.
  • Performance and accessibility. Core Web Vitals optimization, and accessibility review and remediation against WCAG.
  • Site remediation. Diagnosis and repair of existing sites that are broken, slow, or difficult to maintain.
  • Ongoing support. Updates, improvements, and new features after launch, through a monthly retainer or on request.

Platforms and tools

  • WordPress
  • WP Engine
  • Shopify
  • PHP
  • JavaScript
  • TypeScript
  • React
  • Next.js
  • Node.js
  • Tailwind CSS

Data & Integrations

Integration of your website, CRM, and marketing platforms, so data flows reliably between systems and every team works from the same information.

What’s included

  • API integrations. Connections between your website, CRM, marketing platform, and other business systems.
  • Data pipelines. Scheduled and real-time data transfers, with validation and error handling.
  • Event tracking. Planning and implementation of the user events your marketing and reporting depend on.
  • CRM sync. Contact and account data kept consistent between your CRM and marketing platforms.
  • Reporting. Dashboards and reports that answer the questions your team is asked.

Platforms and tools

  • PHP
  • JavaScript
  • TypeScript
  • Node.js
  • HubSpot
  • Postman

Marketing Operations

Implementation and operation of customer engagement platforms, from onboarding and platform migrations to campaign execution and ongoing managed sends.

What’s included

  • Platform onboarding. Data modelling, email authentication (SPF, DKIM, and DMARC), IP warming, and deliverability setup for platforms such as Braze.
  • Migrations. Moving audiences, templates, campaigns, and journeys between platforms, for example from MoEngage to Braze.
  • Campaign and journey builds. Automated campaigns and journeys across email, push, in-app, and SMS, built to a written brief.
  • Email development. Responsive, accessible email templates developed from your designs or ours, with dynamic content in Liquid.
  • Managed sends. Ongoing building, testing, and sending of your campaigns, on your schedule.

Platforms and tools

  • Braze
  • OneSignal
  • HubSpot
  • Mailchimp
  • Adobe Campaign
  • Salesforce Marketing Cloud

Let’s talk about your next project.

Get in touch